Export / orders outside Sweden:
See also the separate section - "Export"
If you need help placing an order, feel free to contact us by e-mail or phone, we speak English.
Conditions of Use
You must be 18 or older to purchase online by ProGunner.
The payment options available in the current situation is:
Secure payments via the Internet
Payment through Paypal is safe and comfortable without having to provide any information to us about your credit card. No costs for private persons and the purchase is made to a credit in your bank.
Prices at time of order also applies at the time of delivery,
whether prices in the price has fallen or risen over the delivery time. Rates are quoted in Swedish kronor or Euro and are inclusive of swedish VAT (25%).
We reserve the right for errors and reserve the right to adjust prices if necessary.
We ship orders all weekdays. Stocked goods are normally sent 1-10 days after the payment reaches us. Not stocked goods are normally sent within 10-20 days, if the product is not sold out at the suppliers.
Progunner use the Swedish postal service to all packages.
Packages under 2 Kg are sent by first-class letters, with the Post. (with parcelnumber for export), shipping cost is automatically calculated when you place your order and you can see the total before you complete your purchase.
Package Pickup at your local post office, and announced either via SMS or email. Depending on local regulations, this procedure can vary depending on which country the goods are delivered.
Unclaimed / returned packages will be charged with the return shipping cost + 100 sek in administrative costs, to cover return shipping, as well as administrative costs. The fee is billed afterwards, or deducted from the amount that the customer is credited.
The shipping cost will not be credited.
Progunner offers free product support via email and telephone to the extent possible.
Business customers make a complaint to Progunner immediately, strictly within 30 days after the invoice date. Contact us to obtain the return form / return shipping label.
Private person are entitled to complaints about any errors within a reasonable time after discovering the fault. Visible damage / wrong delivery must be reported immediately, within 1 week of receipt. In case of claims, please refer to "konsumentköplagens" regulations.
Always contact Progunner BEFORE the item is returned to obtain the return form and return shipping label. Return form must be completed before the goods are returned or exchanged and must accompany the package. Return goods must be shipped with traceable package.
A receipt or invoice must accompany, along with a description of the error. Returns must be returned in original packaging and be well packed in the shipping company approved packaging. The claim is approved when Progunner received and inspected the item
and found it to be dispatched in accordance with the above conditions. Refund / new product is obtained only after the goods are inspected by us.
Progunner reserves the right to verify the goods conditionand the charging a test fee of 250 SEK + shipping fee, if the item does prove correct or that the complaint is otherwise is incorrect.
In the event of war, natural disaster, strikes, government decisions, lack of delivery from suppliers, costly event, and thus similar events outside our control which could not reasonably have foreseen that affect contractual agreements and commitments on our part, which means that we can not keep that agreement / pledge, shall be the basis that we released from our obligations to fulfill that contract.
Progunner disclaims any responsibility for the local rules on the handling of parts for air guns in the recipient country. Progunner will not refund any shipment forfeited by the customs authorities in the recipient country. It is the buyer's responsibility to know the rules regarding import of air guns parts, in the country he/she is located in. Progunner will claim compensation of the purchaser, for the return shipping cost, if shipment is returned.
All content on www.progunner.se and www.progunner.eu is copyrighted © 2006-2016 and belong to CB Sport & Fritid, the material may not be copied, transferred or otherwise unlawfully disseminated. All images are illustrations and do not necessarily reflectthe appearance or function.Progunner assume any liability for inaccuracies.
All trademarks and registered trademarks are the property of their respective companies.